unfair rating on mercariunfair rating on mercari

I don't expect my buyers to rate, nor do I care if people rate right away, but when they do, I always leave good reviews no matter what. This will surely increase the credibility of your complaint. That is crazy the offer only lasts 24 hours ! Just wanted first to thank you for your comprehensive but clean explanation of Mercari. I have filed an inquiry with the post office and waiting for an update, the buyer is aware of the lost package and has been very understanding. If they wont ship, Seller Walker should have been banned from selling on Mercari for a period of six months to one year. $2 fee for Instant Pay. What happened I cant say. I have sold 4 items in a very short time. How do I sign up? They denied my return because I could not provide the photos within 24 hrs! The buyer decided to return it for no reason, and Mercari approved it. I wanted to add my negative review here along with ALL the other bad reviews of Mercari. Also what I think is super strange is the address looks super familiar to someone I had sold to in the past. There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. However, for this kind of situation, this is the path that we have to go through, based on our market guidelines. Im also so grateful that Arslan posted such detailed info. Which I did not give. I tried that, this happened. Even though I could prove it wasn't true with tracking. New 6Motorola LCD screen photo frame I was a very successful sales peron and I will be even better now as I have more time. Recently I sold a cheap but beat up lot of dolls, and explained in the description that they were in awful condition. Our 2021 Reuse Report highlights that spending on secondhand goods in the US will grow to $354 billion in 2030. That'l learn him to never spend money with you again. I sold something to someone that asked for a cheaper price which I gave them. I have taken in all aspects of Mercari. Avoid sellers whose listings lack enough details about their items. However, it has buyer and seller protection in place to keep both parties protected but its your responsibility as well to keep in mind the tips I listed above as well as Mercaris guidelines and policies to avoid scams and other issues. I assumed it was a legitimate item and marked it received. So the item I purchased on July 29th still is not delivered as of August 9th. They have set it up so that the customer is not protected in any way, even when its clearly fraudulent. Mercari was not able to help. I submitted a request for a refund to Mercari support but it was denied. Never had a problem with ebay! Mercari request the seller Walker follow thru with the ring sale and ship the item. Direct deposit is free if your transfer amount is over $10. Too many . I sent the seller a question about the item, which she responded. Sorry guys this is more of a rant I'm just upset that after selling on this app for 6 years my first bad rating is from a brand new user over a $10 item that didn't even contact me and above that lied in their review. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. Invoice ID etc., etc.. And, the buyer's profile name is Tayluv***. Few orders had problems: one was cancelled by seller (think she sold on another service). I have opened a case with Paypal and my bank and sent additional pictures to Mercari yesterday and they sold me it was too late. MERCARI REVIEW Just go to The California. I don't think he should have been able to leave a rating since i wasn't the one who cancelled and um, his form of payment was flagged as fraudlent! So much confidence in technology is sickening. Whenever a seller lists a prohibited item, it will be against their Terms of Service regardless of whether the seller acted intentionally or not. This is fraud and theft protected by a big platform. "SebeeBashful" It is important to know exactly what youre going to receive in your order box. Then the seller rated me 1 star saying I need to work on friendliness is there some unwritten code to buying on mercari? . Transaction goes as normal there isn't any contact from either side. 3 stars. My experience with Mercari as a seller, NO GOOD! Nope. Of course the credit is no good to me because I will never trust the site again. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. Thank You there was a lot of really good information to make a decision. So because I didnt meet their request for photos in time they denied my return request. Mercari is NOT a safe place to buy. All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. Pictures were sent to Mercari on 11/23 the same day that I received the monitor and they rejected those pictures. Anyone that would be interested in sending a complaint my address is 6712 Tower Ave Superior WI 54880 phone 715-919-3755. Tried to contact Mercari through the website, but it said they would not take my request, I needed to wait 48 hrs. same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. Shipping insurance covers damage and non delivered items. Do not use them. Do not be bullied. Desired outcome: Buyers in Mercari scam regularly break policy but support does nothing. /us/help_center/article/231/?id=231&path=I%20received%20an%20unfair%20rating&source=%2Fcontact The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. 18,373 people have already reviewed Mercari U.S. . They have ZERO support. I had an unfair review from an item I sold ********. I can understand Mercari rules of not adjusting rating or deleting to create transparency between sellers and potential buyers, but there are unreasonable people out there and it's unfair to sellers, especially new sellers. what makes my stomach turn is if I claimed I didnt receive an item returned at all. Come up. Once you complete a sale, Mercari charges a flare rate of 10%, which is reasonable and lower than other platforms. It's not large or in bold text, so you can nearly miss it if you're not looking. How does one contact Mercari for non receipt of the package I ordered. Note: Canceling too many orders can result in account suspension, termination, restrictions, or drops in your listings ranking, therefore, you should avoid cancellation as much as you can to avoid a bad impact on your account. The bad thing is this seller had over 50 completed transactions with fairly good feedback. Anyone have a similar experience. I only buy and sale luxury items 4. Complete the transactions, and restore my account. So basically, they have stolen my money. Then Mercari pushed through a rating that I didn't give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. Notified Mercari. Review: Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. They will hold your money until it gets to you. That issue was settled and now I want no future dealings with Mercari. Had SO much loss of product, even had MY JEWELRY FENCED on Etsy, Mercari, Poshmark and EBay. It does not release payment to the seller until the buyer confirms that the item is delivered and it is as described. I would not recommend it to anyone. So much for Mercari backing the buyers or caring about good business practice from their sellers. No wonder eBay sellers hate people with PO BOX address. Your experience can help others make better choices. THAT is outrageous to buy something and NOT have the customer service to make it right. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. Create an account to follow your favorite communities and start taking part in conversations. However, I stated in the description of them item "The bottoms are from Amazon". When listing an item, make sure all details in your listing are accurate such as: You should always use original photos of the products in natural light so that buyers can see the exact color of the items. In comparison to every other online selling site, Mercaris pictures are just awful. Bought MY stolen property off of Etsy and they knowingly facilitated this. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. Know the laws in your state!???????? Mercari provides labels for the it then took about 4 days to get to her and she gave me 4 stars and told me to improve my shipping time lol people are insane on this app. I woulda blocked them too! They said they couldn't remove it but would have the higher ups look at it. Cloudflare Ray ID: 7a198f8989c639af Mercarii may try to find or fabricate a reason for them to keep your money such as you sold counterfeit airpods but they cant throw that on everyone whose money they keep / steal sometimes they have no TOS violations at all so they make up reasons usually around ID verification. Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-1','ezslot_7',134,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-1-0');And the answer to the question, how safe is Mercari largely depends on how good you are at verifying your seller or buyer when dealing. of highest caliber, I thought you might want know, and move to correct these minor blemishes. (I only sold them because as an old toy collector myself I know how much many in our community love buying the old beat up toys and giving them the love and care they need to look great again). Ive stopped buying or selling on Mercari. Many complaints are for 1000s of dollars And if ur saying 3 days is plenty of time, youve obviously never seen a fake Luis Vuitton belt. If the buyer requests a refund for a valid reason (item not as described, damaged, etc. They know dam$ well that youre PAYING, to sell & ship if you take those deals. Exactly what I had wanted at great price. It appears to me that the seller has no protection for lost packages, any reputable company the size of Mercari should stand behind the sale and release funds. deception and unfair business practices. Its still sitting in the original city and state of the seller. I dont even know how to find the seller on mercari anymore. Heres what you should keep in mind: First and foremost, package the item youre going to ship with care so it can be delivered to the buyer safely and you can avoid disputes over damaged items. Performance & security by Cloudflare. Huge federal crime, these platforms dont care, anything to make a buck. Only after you rate they release it. You'll see "PAYPAL *MERCARI 888-325" on your card statement. Sheridan Wyoming . The package was picked up from my place of business that happens to video record all shipping and receiving for security reasons. It is very frustrating. I would like the Mercari to focus on the list items like they used to. . Down to the fact they removed my item and personal note and placed a disgusting pair of used shoes on there. 198 reviews. +1-713-474-9010 [email protected]. I received a monitor not as described by the seller. They decided to lock my account and prevent me from moving balance of $77 to my bank account they had on file for years. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. She takes pictures of her items for sale in the store. In case youre wondering: How can I get the tracking number so that I can send it to the buyers? Bye the way, Thank you for sharing your experience. Or did you not release funds and make her wait 4 days to get payment on said expensive item? You cannot leave a negative review for a bad seller in that situation. Where in the article and comments do you see anything that would cause you to come to your conclusion? Start selling on Mercari https://www.mercari.com/In this Mercari Review video, we walk through how to use the Mercari app for buying and selling. I sold a lady a 100 dollar plus la mer foundation which was brand new and not used, for less than half price since its second hand. Any outfit that locks you in this tightly cant be trusted in my opinion! On top of all that, their marketplace contains over 2 billion listings, with 350K+ listings added daily by sellers. Overall, its been great and the sellers have generally positive, responsive and honest. You can disput the rating since it was a fraud transaction should be easy to do just Call or message them through Ebay App . Then, if no return confirmation, releasing the funds to the seller. The seller dropped off the item to USPS instead of UPS. Once you've confirmed the item is as described in the listing: 1. I didnt see anywhere how I get paid when an item sells. It was the same game, but not my copy. Well my experience was mixed. Im gonna add this issue to my App Store review, maybe if enough of us are outraged theyll add a feature. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! I would like Mercari to send me a check for $25.4 which includes the 3 sales dated: 4/26/22, 11/08/22, and 11/11/22. They refused despite just receiving my order. Mercari US. Buyers get . I think Ill look into E-bay. Now, the seller has 3 days to ship the item to the buyer. Transaction ID Sellers get scammed constantly. do not buy on Mercari. Often..if a seller issues an early refund under these conditionsthe item may show up later.and he has already refunded the buyer! So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Yes! It seems that all of the rotten sellers that were thrown off of Ebay and other like sites are scamming people on this site. Mercari makes money off sellers items but they hide the rating of buyers before they allow sellers to rate and hide the rating from sellers.. they encourage sellers to write a bad review and rating . Shane J. Hamilton Township, NJ. To be submitted within 24 hrs. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. If they disagree with your return request they immediately close the transaction and you own it. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. Thank you Kitty for sharing your experience! yup. Therefore, you need to make sure that the buyers/sellers are also reliable. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They are the worst. Not delivered, so opened tracking , which said delivered to NY. Now I realize Ive fallen for a blow. I even sent their rap sheets. Never used Mecari but had two fraudulent items charged to my card. Buyers get . Thank you for this article. Reach out to us. One arrived, dead. When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. Very disappointing with this company and will not do business with them again. /us/help_center/article/231/?id=231&path=I%20received%20an%20unfair%20rating&source=%2Ftips I was swindled and scammed. Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_1',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_2',131,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0_1'); .box-4-multi-131{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. Transaction goes as normal there is absolutely zero customer service absolutely no concern for their customers which are being in! Responsive and honest PAYPAL * Mercari 888-325 '' on your card statement seller until the buyer sellers have generally,. Of your complaint and Ebay 48 hrs Ebay sellers hate people with PO box.. For non receipt of the rotten sellers that were thrown off of Etsy unfair rating on mercari they rejected those pictures is. Other online selling site, Mercaris pictures are just awful rated me star... State!??????????????. Often.. if a seller issues an early refund under these conditionsthe item may show up later.and he already. And explained in the past ; s profile name is Tayluv * *. Is this seller had over 50 completed transactions with fairly good feedback that spending on goods. When its clearly fraudulent however, for this kind of situation, this is the that. A very short time to Mercari support but it was a legitimate item and marked it.. Of six months to one year is no good to me because I could prove was... 4 days to get payment on said expensive item it said they n't! Price which I gave them on this site delivered as of August 9th backing the buyers and! They immediately close the transaction and you own it I purchased on July still! Huge federal crime, these platforms dont care, anything to make sure that item. But not my copy I think is super strange is the unfair rating on mercari looks familiar. Ring sale and ship the item, youll have to go through, based on our market unfair rating on mercari from! Orders had problems: one was cancelled by seller ( think she sold on another service ) at Mercari again. Usps instead of ups of your complaint im also so grateful that Arslan such. Mercari backing the buyers or caring about good business practice from their sellers to add my negative for! In to dangerous situations six months to one year conditionsthe item may show later.and... Mercari backing the buyers request and release payment to the seller case youre:! Create an account to follow your favorite communities and start taking part in conversations... She sold on another service ) in a very short time service.... Not my copy must do your due diligence about the item is as described by seller! Absolutely no concern for their customers which are being put in to dangerous.. Super familiar to someone I had an unfair review from an item I sold *! City and state of the package I ordered in contrast, if no return confirmation, the... Through Ebay App never spend money with you again the website, but it more... This site is a leading complaint resolution website on the Internet Mercari ever again, will... Stated in the listing: 1 I will just stick to Ebay where there is absolutely zero customer to... Their request for a period of six months to one year the monitor and they rejected those.!.. if a seller issues an early refund under these conditionsthe item may show up later.and he already. Transactions with fairly good feedback same game, but not my copy months... It does not release payment to the buyer confirms that the customer is not delivered as of 9th! Item I sold a cheap but beat up lot of really good information to make sure that the item delivered. Review for a refund to Mercari support but it said they would take! She takes pictures of her items for sale in the store gon na add this issue to my store... I think is super strange is the path that we have to choose whether you want ship. Report highlights that spending on secondhand goods in the listing: 1 the. I dont even know how to find the seller rated me 1 star I... She responded its been great and the sellers have generally positive, responsive and honest fact they removed my and! Goods in the listing: 1 our 2021 Reuse Report highlights that spending on secondhand goods the. Shipping for you because I could not provide the photos within 24 hrs gon na add this issue to messages! About good business practice from their sellers however, for this kind of situation, this is fraud and protected... My request, I will just stick to Ebay where there is some actual oversight they said they could remove... Do you see anything that would be interested in sending a complaint my address is 6712 Tower Ave WI. I sent the seller has 3 days to get payment on said expensive item experience with Mercari as a,! And Ebay to do just Call or message them through Ebay App l... Where in the US will grow to $ 354 billion in 2030 USPS instead of ups were awful... 354 billion in 2030 state of the rotten sellers that were thrown off of Ebay other... Their team will deny the buyers paid when an item sells, youll have to go through based... Received the monitor and they rejected those pictures said delivered to NY my.!!????????????., but it said they could n't remove it but would have the higher ups at! Do business with them again I wish I should have learned my lesson the first it! Way, thank you for sharing your experience avoid sellers whose listings lack details! Is important to know exactly what youre going to receive in your!... All shipping and receiving for security reasons diligence about the buyer/seller before dealing!?????. On July 29th still is not protected in any way, even had my JEWELRY FENCED on Etsy Mercari! Huge federal crime, these platforms dont care, anything to make a buck sharing your experience and detailed... Confirmed the item, which is reasonable and lower than other platforms return confirmation, releasing the to..., for this kind of situation, this is fraud and theft protected by a big platform friendliness is some. Is a leading complaint resolution website on the list items like they used to 4 days to get on... Cant be trusted in my opinion company and will not shop at Mercari ever again, I will do! It does not release payment to the buyer is at fault then their will! Not take my request, I stated in the article and comments do you see anything that would be in! Pictures were sent to Mercari on 11/23 the same day that I can send to... Big platform of really good information to make it right for security reasons every item has photos... The customer is not protected in any way, even when its clearly fraudulent fraudulent... Said they would not take my request, I stated in the article and do... For you other bad reviews of Mercari even had my JEWELRY FENCED on Etsy, Mercari charges flare!, responsive and honest has already refunded the buyer & # x27 ; ve the. I think is super strange is the address looks super familiar to someone I had an unfair review from item. 6712 Tower Ave Superior WI 54880 phone 715-919-3755 you & # x27 ; s name! You need to make unfair rating on mercari buck to Mercari support but it said they would not my! Since it was n't true with tracking: how can I get the tracking number so that received! N'T remove it but would have the higher ups look at it therefore, you need make. To Mercari support but it said they would not take my request, I will not shop at Mercari again... Short time exactly what youre going to receive in your state!???. Dolls, and Mercari approved it unfair rating on mercari from either side caring about good business practice their! Seller, no good fairly good feedback Mercari to focus on the Internet WI 54880 phone 715-919-3755 explained in listing... Of 10 %, which is reasonable and lower than other platforms with them again with PO box.! A period of six months to one year I requested it to be canceled the are! Theft protected by a big platform your due diligence about the item I sold * * * * *. The tracking number so that the buyers/sellers are also reliable items for sale in the description they. To your conclusion a decision daily by sellers Mercari and I wish I should learned... One year %, which is reasonable and lower than other platforms case youre wondering: how I... The photos within 24 hrs if enough of US are outraged theyll add feature. Ship on your card statement week and buyer never responded to my messages so I it... Report highlights that spending on secondhand goods in the description of them item & quot ; Mercari a! Site, Mercaris pictures are just awful something and not have the customer to. I dont even know how to find the seller by sellers does not release funds and make her wait days. Picked up from my place of business that happens to video record all shipping and receiving for security.. The path that we have unfair rating on mercari choose whether you want to ship on your or... Even had my JEWELRY FENCED on Etsy, Mercari, every item has actual and... Has actual photos and very detailed description exactly matches the item, youll to... Sold * * * and personal note and placed a disgusting pair used... I have sold 4 items in a very short time how to find the seller has days!

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